Profile last updated on 23 November 2014
Stuart Available Now

Stuart's Profile page

Service Delivery Manager
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Quick facts

  • Located in Berwick (Casey, VIC)
  • 7 years experience
  • Not Specified in ITIL V3 Intermediate SOA
  • Australian Citizen

How I'd describe myself

Self-motivated, successful and reliable IT Service Delivery Manager/ IT Account Manager, with expertise as a team leader, manager and motivator.
Well qualified with proven ability to manage in challenging, high pressure roles in a professional manner and negotiate with diverse clients, staff members and senior management effectively and positively.
Seeking further career challenges and to make a positive difference through business outcomes.

What I can do

  • Customer Relationship Management
  • ITIL
  • Leadership
  • Strategy
  • Management
  • Operations Management
  • IT Outsourcing
  • SLA Contract Management
  • Process Improvement
  • Incident and Change Management

Education & Work Experience

  • Regional Service Delivery Manager

    06/2011 - 06/2014 (3 years)
  • Self Employed IT Contractor

    07/2014 - Today (5 years, 3 months)
  • Not Specified in ITIL V3 Intermediate SOA

    Graduated in 2012

What I'm looking for

Seeking a Leadership role with scope to grow accountabilities

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